FAQ

View our most frequently asked questions
Welcome to our FAQ section! We know choosing the right nursery for your child is a big decision, and you likely have many questions. We’ve gathered the most common queries here to provide you with clear, helpful answers about Little Woodlands Day Nursery. If you can’t find what you’re looking for, please don’t hesitate to get in touch – we’re always happy to help!
What are your opening times?
Little Woodlands is open from 8am to 6pm Monday to Friday. Sessions can be extended to start at 7.30am if required.
What sessions do you run?
We have 3 sessions. A full day session 8am-6pm, a morning session 8am-1pm and an afternoon session 1pm-6pm. Morning or all-day sessions can start at 7.30am for an additional cost.
Are your staff first aid trained?
All staff are Paediatric First Aid trained so are able to respond to any situations should they arise.
What meals and snacks are included? Can you cater to my child’s allergies/dietary requirements?
Depending on what session your child attends, we provide breakfast, morning snack, a hot lunch, afternoon snack and high tea. This is included in privately paid sessions and if you opt in to the consumables on funded days. Please speak to the nursery manager for more information about consumable charges.
Our menus are nutritionally balanced, and we have 3 different weekly menus, so each week is different.
Special dietary requirements are catered for depending on your child’s needs. Please discuss your child’s needs with the nursery manager during the sign-up process.
What drinks do you provide?
Children may have breast milk, formula milk, milk or water to drink. We serve bottles of milk according to the timetable you dictate, and we adapt this on a regular basis as your child develops. If you are breastfeeding, we are happy for you to provide breast milk for us to feed your little one. All children have access to water beakers/bottles throughout the day, and these are easily accessible so they can help themselves throughout the day.
Will my child have a key person and what does this mean?
Each child at Little Woodlands Day Nursery is allocated a key person. This is a requirement of the Early Years Foundation Stage framework that ensures each child is taken care of by someone who has an in-depth knowledge of their needs, likes and dislikes. Your child’s key person is someone with whom they can strike up a bond with that will help them to feel confident, secure and settled whilst at the nursery. They will also take the time to get to know you as a family.
Do you offer settling in sessions?
Yes, the settling in process when your child starts at nursery is tailored to their needs. We offer 3 complimentary sessions usually the week before your child is due to start, this will be discussed with the manager during the sign-up process.
Do you have an app to keep us updated?
At Little Woodlands, we use an app called Famly. Which you will have a secure link to access. We update you through the day with nappy changes, toileting (if they are toilet training), meals, bottles and sleep times. We also send regular photos and observations so you can see what your little one gets up to at nursery. You can also view your invoices and message the team through the app.
Do I have to pay a deposit?
Yes, we hold a £100.00 refundable deposit during your child’s time at Little Woodlands.
Do you take childcare vouchers and tax-free childcare payments?
Yes, we take all childcare vouchers, just please let us know what company you would like to use. We also take payments from the tax-free childcare scheme, please share you child’s reference with us on your registration form.
Do you offer the 30 hours working families funding?
Yes, we accept all government funded spaces.
Where can I find your fees?
Please contact the nursery manager for our up-to-date fee structure and consumables information.
My child has additional needs (SEND), how will you support them?
We work closely with our all families to ensure we meet the needs of the children. If you child has additional needs (SEND), we follow Gloucestershire’s Graduated Pathway and work alongside other professionals to ensure we can help your child to flourish.
Do you provide nappies?
We provide all nappies, wet wipes and a basic nappy cream. The children are changed at least 3 times a day: in the morning, after lunch, before going home and whenever your child requires a nappy change outside of these times.
Do the children have access to the outside environment?
Yes, we love spending time outside in our garden and forest school area. The children get access to the garden every day (morning and afternoon) and we provide waterproofs, sun hats and sun cream so we can go out whatever the weather. We asked that parents provide wellies for your child.
How can I find your Ofsted report?
We are currently in the process of finalising our registration. Once this is complete and our first Ofsted inspection has taken place, our latest report will be available here for you to view.
Are you open at Christmas and bank holidays?

Unfortunately, not. We are closed on all bank holidays and for a week at Christmas.

Do you have social media?

We have a Facebook page where we post updates about what’s happening at Little Woodlands Day Nursery. We will only ever post pictures of children whose parents have consent for us to do so. Many parents like seeing and being able to share photos, others do not, and we do respect your wishes. Here at Little Woodlands, we always ensure the photos that we do share of the children are not their faces (only side profile, overhead images or backs of head) this is because we believe this is the safest way of sharing images on social media for all our customers to see.

Policies and procedures

We have a large range of policies and procedures in place which you are welcome to read, these ensure the nursery is a safe environment for your children. These are available on our Famly app.